In the year since our last report was published, a pandemic has changed not only cybersecurity practices globally, but also our jobs as defenders in the digital space. Our jobs as defenders are more complicated, require more advanced skills and are more important now than ever. Moving from a traditional corporate IT stack to a global “work from anywhere” workforce in a few short weeks was truly a remarkable undertaking for many organizations, and the adversaries took notice. Attackers — both eCrime and state-sponsored — continued to quickly adapt to broad industry changes in an effort to leapfrog legacy defenses, deploy new ransomware and execute data extortion attacks. They persisted in exploiting the path of least resistance, facilitated by the increased attack surface created by the remote workforce, preying on victims’ emotions and corporate vulnerabilities.

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