HRS Episode 15 - "I Need to Talk to..." Objection

02/10/2025 37 min Temporada 1 Episodio 15

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Episode Synopsis

In this episode of The HVAC Road Show, we’re diving deep into one of the most common — and most frustrating — objections service techs hear: “I need to talk to my spouse” or “I have to ask someone first.”It’s not just a stall — it’s a critical moment in the conversation where trust, clarity, and confidence all come into play. Ty breaks down what this objection really means, how to respectfully acknowledge it without pushing too hard, and most importantly — how to pivot the conversation into a productive path forward.You’ll learn:Why this objection comes up so often (and what’s behind it)How to avoid triggering it in the first placeScripts and strategies that help homeowners feel empowered and ready to move forwardSubtle ways to rebuild momentum when a deal is at risk of going coldIf you’ve ever lost a sale because a homeowner “had to talk to someone,” this episode is for you. Tune in and add some tools to your belt.