Chris Evans, Co-founder and Chief Product Officer of Incident.io joins us to talk about all things incident-related. Chris, previously the Director for Platform and Reliability at Monzo is a regular conference speaker and author of a number of articles about incident management and observability.In this episode, we discussThe origins of Incident.io, including Monzo's open-source tool, Response [00:01:50]Building incident management tools as a way of expanding an incident management rota [00:02:38]Why existing incident management tools haven't managed to solve the problem of painless incident management [00:08:07]Chris's dream of building a tech company from the ground up [00:09:56]What it was like to move from Monzo to Incident.io [00:12:47]What does good incident management look like? [00:18:20]At what point should a company be setting up on call rotas? [00:20:52] Metrics and incidents - how to do it well [00:24:06]How to make incident management a better dev experience [00:27:20]On why we should all be speaking at conferences [00:39:48]You can see the doodle of Chris, plus find all the links and show notes over on https://humansplus.tech/podcast-chris-evans/ 

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