Listen "Through the Customer Lens with Dan Gingiss @dgingiss"
Episode Synopsis
Dan Gingiss is an international keynote speaker and coach who believes that a remarkable customer experience is your best sales and marketing strategy. Dan's first job out of college was a marketing position. What he realized was creating the ultimate customer experience - being observant and treating the customer the same way you like to be treated, is the best marketing strategy of all.In This Episode:Life lessons learned from attending summer campWriting as a form of communicationCommunicating in a way that all people can understandSolving business problems through the customer lensHow to get everyone in an organization to care about the customerTreating employees and customers as our most important assetHow small businesses can create the ultimate customer experienceThere are no one size fits all solutions
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