260 - Toxic MSPs

14/08/2023 37 min

Listen "260 - Toxic MSPs"

Episode Synopsis

A certainty in life is that we can unknowingly be toxic while having great intentions. In the case of MSPs we can set up client relationships for failure unknowingly with great intentions. One of these is not trusting our clients in ways that matter. In this episode, Skip and Adam talk through a hard topic regarding admin access and who really owns technical assets at a business. A simple mentality shift will reduce risk, build relationships and help reduce toxicity.