On  this Humanise The Numbers podcast interview I’m talking to Coral Tolley-Fletcher and Jonathan Vowles of JVCA - based in Cranfield -and I have a sneaking suspicion I ambushed Coral and Jonathan a little around their views of the value that they and their firm deliver to their clients. And we have what I believe is a valuable conversation about the two types of value, the two aspects of value or pay off as I like to call it.One being the, functional, factual, financial payoff that your client's experience of working with your firm and the other being the emotional payoff, you know, that sense of reassurance and certainty and confidence that everything's all right in the world that clients get from working with you, their accountant.So why not join me, Carol and Jonathan on this Humanise The Numbers podcast at Humanisethenumbers.online and see what you make of those two elements of payoff or value functional and emotional. And hopefully you'll derive, get some value and take some action on the back of making more of the opportunity to talk value in two different ways with your clients. When on this episode page, please scroll down for the contact information for Jonathan and Coral and to find additional resources mentioned in the podcast. 

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