Inside McDonald’s Culture Strategy

28/11/2025 10 min Episodio 818
Inside McDonald’s Culture Strategy

Listen "Inside McDonald’s Culture Strategy"

Episode Synopsis


In this episode of the HR Leaders Podcast, we sit down with Emilee F. DeMartino, SVP and Chief People Officer for McDonald's International Operated Markets, to explore how one of the world’s biggest employers keeps a people first culture alive across more than 120 markets. Emilee shares how values like serve, inclusion, integrity, community, and family guide everyday decisions in a world of constant change.She breaks down how AI is fixing real problems for restaurant teams. Hiring that once took 3 days now takes 3 minutes, applications have nearly doubled, and managers get 5 to 6 hours back each week to focus on their crew and customers instead of chasing admin.If you care about building a workplace people actually want to be part of, this episode is worth your time. It shows what happens when culture is not a slogan but a system, and why teams that listen, learn, and adapt will always outrun the ones stuck in old habits.🎓 In this episode, Emilee discusses:How AI cut hiring from 3 days to 3 minutesWhy candidate experience nearly doubled applicationsHow McDonald’s keeps its values alive across global marketsWhy listening and data shape the future of work at McDonald’sHow cultural norms help teams move faster and collaborate better🙏‍ Thanks you to our series partner - WorkhumanDiscover how to Build Human-Centred Workplaces which Thrive! → https://www.workhuman.com/resources/reports-guides/the-human-centred-workplace-building-organisational-cultures-that-thrive-emea/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.