Ever wondered what would happen if every HR professional walked into work as though they owned the place? You’re about to find out. Welcome to HR Engage with Jonathan Mamaril. In this episode, Jonathan is joined by Claudia Faulkner—Canadian-born, UK-raised and, for the past three decades, a force in Australian HR. Claudia was forged in the fiery world of industrial relations at the Australian Chamber of Commerce and Industry before pivoting into engineering, where she’s spent 19 years honing her reputation as the “Swiss-army-knife” generalist every project team wants in their corner.In this conversation, Claudia unpacks her trademark owner-mindset—the philosophy that lets her pitch hard-to-fill roles like she’s selling a stake in the company and craft retention rituals that keep top-tier engineers sticking around. She also tackles the elephant in every hybrid office: why perpetual WFH could stunt junior talent and how leaders can bring knowledge-sharing back to life.Whether you’re an early-career HR pro stocking your toolkit or a seasoned executive hungry for sharper commercial impact, buckle up. Claudia’s blend of candour, resilience and big-picture pragmatism will challenge how you hire, develop and hold onto great people—while proving that HR can be every bit as profit-driven as the boardroom expects.Produced and published by Law Firm Marketing experts, Practice Proof

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