In this episode, Desiree Goldey, director, talent operations & culture at ZRG Partners, dives into the transformation of talent acquisition (TA) from a cost center to a revenue driver. She underscores the pivotal role of data in showcasing TA's contribution to revenue growth through metrics like cost per hire and quality of hire. Goldey emphasizes the need for HR and TA to collaborate closely with other departments, such as marketing, to enhance overall efficiency. She also touches on the impact of automation on recruiting processes and the future of HR in a more automated and flexible landscape. Goldey advocates for updating outdated processes and embracing a hybrid work model for better talent management. She concludes with a call for data-driven decision-making in HR and TA, especially in diversity, equity, and inclusion efforts.

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