With 1.5 million applications each year, L'Oréal Group's talent acquisition team faces challenges on a scale most organizations would never experience. Managing this volume while ensuring a high-quality candidate experience demands innovation, agility, and the right balance between humans and technology

AI plays a key role in L'Oréal Group's TA evolution, helping with screening and driving quality and efficiency via automation and standardization.

So, how do you use AI to transform talent acquisition without losing the vital human touch?

My guest this week is Michael Kienle, Global VP of Talent Acquisition at L'Oréal Group. In our conversation, Michael shares how his team is leveraging AI to improve the candidate experience and why he believes AI will help the TA teams of the future to radically increase the value they create for the business. 

In the interview, we discuss:

The growing complexity of talent acquisition

L'Oreal Group's recruiting challenges

The critical importance of candidate experience

AI impacts the how but not the why or what

The balance between humans and machines

Standardizing skills

Brandstorm, L'Oreal's unique business game and its impact on recruiting

Increasing the value creation of TA

How much change will we see in the next 12 months?


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