As I've said many times before, automation in recruiting and HR is inevitable. This means that every TA and HR leader should be thinking strategically about automation, its implications, and, most importantly, the value that it will add right now.

So what are the benefits of automation, and where and how should talent functions be automated?

My guest this week is Brandon Sammut, Chief People Officer at Zapier. Automation is in Zapiers corporate DNA, and they are successfully using it to drive their talent density strategy through automation in recruiting, onboarding, and skills development.

In the interview, we discuss:

What Talent Density means at Zapier and how they built it

Focusing on what is uniquely human

Being transparent about a remote-only employee experience

T shaped talent

Automated Onboarding

Using automation to solve hard problems and make things more personal at scale.

Experience design and empathy

Understand where to apply automation and where not to apply it.

Developing AI skills across the business

What will the future look like?

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