In this episode, I chat with John Constantine - former US Secret Service Agent, leadership pro, and someone I’ve (apparently) known for over a decade without realising it.We cover leadership, ego, cultural diplomacy… and the time one of his colleagues elbowed me in the face in New York.-------------------------------------I write more deeply about what I learn from my interviewees along with insights from 20+ years as a diplomat and army officer — in my weekly newsletter, Diplomatic Dispatches. You can also find me here:LinkedIn: www.linkedin.com/in/jennifer-s-uptonInstagram: https://www.instagram.com/howtodiplomat/Youtube: https://www.youtube.com/@howtodiplomat----------------------------------------------------Chapters00:00 Introduction to John's Background02:56 Joining the Secret Service: A Personal Journey05:57 The Importance of Diplomacy in Security09:36 Cultural Sensitivity in Operations12:13 Navigating Cultural Differences13:12 Decision-Making Under Pressure15:52 Crisis Response and Decision Making20:10 Surreal Experiences in the Field24:33 Lessons from Political Leaders29:04 The Journey to Personal Philosophy32:18 Identity Beyond Profession36:44 The Essence of Leadership38:54 Navigating Identity Beyond Titles

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