Liz Crisafi took an unexpected route through the worlds of broadcasting, marketing, and advertising before she landed in hospitality as the Global Vice President of Integrated Marketing at InterContinental Hotels Group. But her passion for storytelling and people has been a constant driving force.

After initially pursuing broadcast journalism in college and losing her Southern accent along the way, Liz realized the competitive field wasn’t for her. So when a friend suggested she try marketing, mentioning the better pay and hours, she decided to pivot. As she says with a laugh, “Compared to broadcast, anything probably looked better at that point!”

Her first marketing gig may not have been glamorous, selling agricultural chemicals. But Liz embraced the challenge to “make herbicides and pesticides interesting” with an ad campaign set in an OR trying to revive a giant dying potato. As Liz says, “It doesn't have to be boring, even if it’s some random chem company or a B2B market.”

Over the years, Liz learned to love marketing and honed her skills on iconic brands like Kodak. But it was the field of hospitality marketing that ultimately captured her heart when she joined IHG. As she puts it, “It’s hospitality. I love travel. It was a great role for me and it’s a great company. It checked all the boxes.”

Now as IHG’s Global VP of Integrated Marketing, she leads marketing efforts for the company’s 19 brands and 6000 destinations worldwide. But she’s quick to note, “Our best product is our people that walk in and out of those hotel doors every day.”

Of course, marketing such a diverse portfolio of hotel brands poses unique challenges. As Liz explains, “You have to be relevant in the moment and make sure you’re co-creating experiences, not just relying on past data.” From road warriors staying at a Holiday Inn Express to couples celebrating at a glamorous InterContinental, IHG aims to deliver personalized and meaningful stays.

And while Liz loves the creativity of marketing, she’s learned over the years not to take things too seriously either. “Take your work seriously, but don't take yourself too seriously,” she advises. “We’re not curing cancer here, we’re marketing.”

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