What does it take to build a restaurant brand that feels both effortlessly casual and meticulously crafted? Charles Bililies, founder and CEO of Souvla, shares the remarkable origin story that began with a whole lamb roast in his San Francisco backyard and evolved into a beloved six-location restaurant group. Charles reveals how his Greek heritage, fine dining background, and commitment to quality shaped Souvla's unique fast-fine dining model. He discusses the challenges of raising capital, the importance of team development and transparency, the decision to grow without institutional funding, and why patience and discipline have been central to Souvla's success. Charles also reflects on toxic restaurant culture, the power of doing one thing exceptionally well, and his vision for the future, including potential roles in real estate development and mentoring the next generation of restaurateurs. This episode offers invaluable insights for anyone interested in hospitality, entrepreneurship, and building a sustainable business with integrity.Timestamps:[00:04:44] Introduction to Charles Bililies and the origin story of Souvla[00:05:44] The backyard lamb roast that sparked the concept[00:13:05] The leftover sandwich moment: Why this Greek sandwich needed to exist[00:27:21] Inspiration from In-N-Out and Hillstone: Doing one thing exceptionally well[00:35:50] Defining fast-fine dining: Real plates, table service, and intentional design[00:43:47] Leadership philosophy and building culture without toxicity[01:00:14] Growth strategy: The delicate balance of team readiness and real estate[01:03:18] Why Souvla has never taken institutional capital[01:09:21] The 24-hour catering disaster and the moment Charles thought it wouldn't work[01:14:46] What has changed Charles most: Celebrating the team's journey[01:23:06] The future of hospitality: Resilience and getting back to personal restaurants[01:38:33] Charles's third act: Real estate development and mentoring the next generationFollow Hannah and Charles: Connect with ROY: Instagram: @hospitablyroyWebsite: https://www.thisisroy.com/Connect with Hannah: LinkedIn: https://www.linkedin.com/in/hannah-collins-tate-b64981103/Instagram: @hannah.collins.tateConnect with Charles: LinkedIn: https://www.linkedin.com/in/charles-bililies/Website: https://www.souvla.com/

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