Customers have high demands for any business. But is anything more intense than the need to quickly respond to customers? You have so many important things to do so a simple response to a customer can wait, right? The digital responsiveness of a business can make or break a sale. It can make or break a customer. It can be the difference between a 5-star and 1-star review. It can also set a business apart from its competition and attract new customers. 

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