Send us a textSee how this week's HOA Board Hero, Sue York, applies the Policy Governance Model to guide her community effectively.✅ Is a Reserve Study right for you? 👉 https://www.reservestudy.com/Ever wonder how some HOA boards achieve remarkable success and navigate challenges with ease? In this episode, we feature Sue York, a dedicated board member with over 24 years of service in the Ewa by Gentry community association, overseeing 9,000 units with a $4.5 million annual budget. Sue shares insights on using the Carver Policy Governance Model, a framework that allows the board to set clear policies while empowering the executive director to handle daily operations within the budget.Chapters:00:00 Living With the Cultures of HOA Communities01:13 Introduction to HOA Board Hero Sue York02:55 What Motivated Sue to Join the HOA Board04:15 What Keeps Sue Motivated to Stay Involved in Her Association05:35 The Special Talents Sue Brings to Her HOA Board06:16 Sue’s Current Board Structure08:22 Carver's Policy Governance Model11:43 Ad Break - OurFiPhO12:14 Sue’s Feelings on Her HOA’s Operations14:25 Sue’s Favorite & Least Favorite Parts About Her HOA Board17:13 Sue’s Experience With HOA Board Meetings21:23 Sue’s Biggest Challenges While Serving Her HOA25:24 Sue’s Experience Being a Guidance Counselor & How That Has Helped Her HOA28:03 Getting People in the Policy Governance State of MindPodcast Links:Full Episode ListWatch On YoutubeEngage in the conversation! Call our 24/7 voicemail line at (805) 203-3130 or send an email or voice memo to [email protected] yourself or a Board Hero you Know!Board Hero NominationsBoardmember Merch Store!Connect with Hosts on LinkedInJulie AdamenKevin Davis, CIRMSRobert Nordlund, PESupport Our SponsorsAssociation Insights & MarketplaceAssociation ReservesCommunity FinancialsKevin Davis Insurance ServicesStokelight Video & MarketingThe Inspectors of Election

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