ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Todd Usher on the importance of staying in your lane"
Episode Synopsis
Welcome to a special episode of HME News in 10 sponsored and developed by Tactical Back Office.
Today’s guest is Todd Usher, founder of Tactical Back Office. He joins HME News in 10 to talk about how TBO and a new company, Tactical Call Center, are expanding and customizing their offerings while staying in their lane as staffing agencies. He also talks about why it's important that staff get real-life experience by “playing in the sandbox,” and how, despite the rise of artificial intelligence, “we still need humans to run our businesses.”
Hosts:
Liz Beaulieu
Theresa Flaherty
Guest:
Todd Usher
Today’s guest is Todd Usher, founder of Tactical Back Office. He joins HME News in 10 to talk about how TBO and a new company, Tactical Call Center, are expanding and customizing their offerings while staying in their lane as staffing agencies. He also talks about why it's important that staff get real-life experience by “playing in the sandbox,” and how, despite the rise of artificial intelligence, “we still need humans to run our businesses.”
Hosts:
Liz Beaulieu
Theresa Flaherty
Guest:
Todd Usher
More episodes of the podcast HME News in 10
Nick Bush on trust and speed in HME
23/10/2025
Doug Francis on the POC ‘tipping point’
24/09/2025
Jim Dragatsis on the nuance of resupply
20/08/2025
Harold Davis on raising the bar
24/06/2025
Noel Tauzin on joining the evolution
22/05/2025
Zeb Pirzada on speaking the HME language
21/04/2025
Steve Cela on feeding the machine
20/03/2025
In God we trust