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Listen "Steve Cela on why you can't fix what you can't see"
Episode Synopsis
Welcome to a special episode of HME News in 10 sponsored and developed by Strategic Office Support (SOS).
Today’s guest is Steve Cela, CEO of SOS. He joins HME News in 10 to expose the invisible workflow leaks quietly draining revenue from even the best HME providers. His message is clear: It’s not staffing or reimbursement holding you back - it’s the leaks you can’t see.
In this episode, Cela encourages providers to embrace:
Visibility;
Automation; and
Operational discipline.
As Cela puts it, “Change is a heavy lift, but the market is moving fast. The next five years will separate the winners from the watchers.”
Hosts:
Liz Beaulieu
Theresa Flaherty
Guest: Steve Cela
Today’s guest is Steve Cela, CEO of SOS. He joins HME News in 10 to expose the invisible workflow leaks quietly draining revenue from even the best HME providers. His message is clear: It’s not staffing or reimbursement holding you back - it’s the leaks you can’t see.
In this episode, Cela encourages providers to embrace:
Visibility;
Automation; and
Operational discipline.
As Cela puts it, “Change is a heavy lift, but the market is moving fast. The next five years will separate the winners from the watchers.”
Hosts:
Liz Beaulieu
Theresa Flaherty
Guest: Steve Cela
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20/08/2025
Harold Davis on raising the bar
24/06/2025
Noel Tauzin on joining the evolution
22/05/2025
Zeb Pirzada on speaking the HME language
21/04/2025
Steve Cela on feeding the machine
20/03/2025
In God we trust