In this episode, Dr. Laura Parson, associate professor of educational and organizational leadership at North Dakota State University, joins the podcast to talk about how empathy can shape daily life in higher education. Dr. Parson explains what it means to understand someone’s perspective, how self-awareness influences our reactions, and why timing matters when supporting students and colleagues. She also shares practical moments from campus life, including knowing when to pause, listen, and set a boundary. The conversation offers guidance for higher ed professionals who want to create a more supportive environment for the people they work with and serve.

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