In this episode, I interview Chuck Knabusch, author of the book Hope Is Not a Business Strategy. Chuck is an expert on management skills, and he helps small businesses create processes to grow into big businesses. Chuck's background was as an executive in a huge company. He spent his entire adult life in “operations,” managing everything from supply chains to production floors to systems integrations. His 30+ year career has ultimately revolved around taking charge, fixing systemic problems, and delivering lasting results for business owners.Chuck has distilled all his expertise into a few simple ideas designed for leaders of small- and medium-sized businesses. In the interview, he gives advice on organizing time better, dealing with too many emails, how to deal with not having enough budget for a job, and much more.For details about Chuck's book, go to Hope Is Not a Business Strategy. 

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