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Listen "HeroTalk 88: Call Center Metrics You NEED to Track"
Episode Synopsis
On this exciting episode of HeroTalk (the mostly weekly podcast from Rooter Hero Plumbing & Air) Kat and David do a follow up on HeroTalk 87 and do a deep dive into the call center metrics you NEED to track for your trades company. Whether you have a small or large call center, these are the things that matter.Rooter Hero Plumbing & Air: https://rooterhero.com/Kat's LinkedIn: https://www.linkedin.com/in/katherine-conchas-819700205/David's LinkedIn: https://www.linkedin.com/in/davidjpowers2/
More episodes of the podcast HeroTalk
HeroTalk 103: How the Mighty Fall
01/08/2024
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04/07/2024
HeroTalk 99: Why Gen Z is Joining the Trades
27/06/2024
HeroTalk 98: Go Touch Grass
20/06/2024
HeroTalk 96: Mentorship Matters
30/05/2024
HeroTalk 95: How to Reduce Customer Churn
23/05/2024
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