Listen "Episode 14 Season 4: The Balanced Scorecard"
Episode Synopsis
In this week's episode, I explore the transformative potential of integrating "The Balanced Scorecard" framework with actionable game paths to drive strategic business outcomes. Using my work within Author Nation as a case study, I highlight how a focus on customer satisfaction fuels our overall company performance and growth. Join me as I reflect on the experimental nature of crafting systems and the long-term vision these game paths serve.
More episodes of the podcast Hello Author
Episode 3 Season 5: A Tale of Two Networks
05/01/2026
Episode 2 Season 5: Creative Undercurrents
29/12/2025
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.