Episode 14 Season 4: The Balanced Scorecard

19/05/2025 6 min Temporada 4 Episodio 14
Episode 14 Season 4: The Balanced Scorecard

Listen "Episode 14 Season 4: The Balanced Scorecard"

Episode Synopsis

In this week's episode, I explore the transformative potential of integrating "The Balanced Scorecard" framework with actionable game paths to drive strategic business outcomes. Using my work within Author Nation as a case study, I highlight how a focus on customer satisfaction fuels our overall company performance and growth. Join me as I reflect on the experimental nature of crafting systems and the long-term vision these game paths serve.