What makes a healthcare environment truly exceptional? In this episode, we sit down with Bryan Wright, a leader in the physical therapy industry, to discuss the key elements of an optimal healing environment. Bryan shares his journey in growing Wright Physical Therapy to 21 clinics while maintaining an outstanding patient experience.We dive into the factors that shape a great healthcare experience, from clinic culture and staff empowerment to patient trust and retention. Bryan also reveals the challenges of scaling a multi-clinic practice without losing the personal touch that sets great providers apart.

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