In the latest Hash It Out episode, we dive into the world of Customer Support teams and gain insight into their day-to-day challenges. Virtru’s Senior Director of Customer Support, Alex Litoff, sits down with Senior Director, Solutions Engineer, Trevor Foskett, to walk through a “day in the life” of a high-performing support team, including the complex challenges his team experiences every day, handling vast amounts of sensitive information to deliver exceptional customer service, and ultimately building customer trust.

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