In the Loop: Why Leaders Fail to Communicate Effectively with Dr. Michael Kirchhoff

17/06/2025 32 min
In the Loop: Why Leaders Fail to Communicate Effectively with Dr. Michael Kirchhoff

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Episode Synopsis

In this episode of “In the Loop,” Katherine sits down with Dr. Michael Kirchhoff from Cooper University Healthcare. 🎙️ With over 25 years of experience—and two powerhouse roles as Patient Safety Officer and Chief Innovation Officer—he dives into why most leaders are getting communication all wrong. From decoding complexity to mastering the art of iteration and storytelling, Dr. Kirchhoff shares real talk on what it takes to truly connect with your people in any organization. 💡 Whether you're leading in healthcare or beyond, this convo is packed with wisdom, humor, and a few truth bombs. 💥 Ready to level up your leadership communication? Tune in!   Additional Resources: Connect with Dr. Kirchhoff on LinkedIn Connect with Katherine Coble on LinkedIn Learn more about Borshoff Follow PeopleForward Network on LinkedIn Learn more about PeopleForward Network   Key Takeaways: Effective communication in complex organizations requires understanding the audience and tailoring delivery methods accordingly. Over-communicating means using multiple channels repeatedly, not just repeating the same message via email. Communication is a team effort—leaders must leverage their teams to refine and adapt messaging. Storytelling in leadership is not just about structure but about iteration, relevance, and encoding intent.

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