Finding the Pulse, the next step, Acquisitions

13/06/2022 35 min Temporada 1 Episodio 4
Finding the Pulse, the next step, Acquisitions

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Episode Synopsis

How can your previous career in a different industry help you become successful in a different industry? Scott Wolf, owner of Brigs in the Greater Boston Area, has a rich history in the hospitality industry that has molded himself and his company's core values. From learning customer service standards from one of the leading hospitality chains in the world he believes that understanding how to service the client and provide top quality service is what has allowed Brigs to evolve year after year while acquiring other companies. Scott chats with BD and Shelly about the transition of acquiring a company and maintaining a positive culture and exceptional customer service.