In this inspiring episode of Mastering Private Practice: Stories of Success, hosts Anne Gray and Phumla Motsa sit down with Michelle Coates, an Occupational Therapist and the founder of Blue Balance — a company that bridges the gap between employee health and workplace productivity. With over 14 years of experience spanning healthcare, wellness, and insurance, Michelle shares how her journey from hospital hand therapy to the corporate world shaped her unique approach to health and disability management.Listeners will hear how Michelle’s international experience, corporate insights, and entrepreneurial grit led her to create a thriving business that supports both organizations and individuals through disability verification, workplace training, and policy development. She opens up about her transition from employee to business owner, the unexpected challenges of launching her own company, and how embracing networking, collaboration, and visibility (especially on LinkedIn) helped her business grow.Anne and Phumla unpack key lessons from Michelle’s story — including the importance of professionalism, responsiveness, and building meaningful partnerships in the healthcare business landscape. Whether you’re starting out or scaling up, this conversation is packed with practical advice, mindset shifts, and encouragement to help you push past self-doubt and take your next step with confidence.✨ Plus, stay tuned to the end of the episode where Phumla shares a powerful takeaway inspired by The 5 Second Rule by Mel Robbins — a reminder that sometimes success begins with simply taking action.🔗 Connect with the speakers:Michelle Coates – LinkedIn (https://www.linkedin.com/in/michellecoates1/ ) Anne Gray – LinkedIn (https://www.linkedin.com/in/annegrayrsa/ )Phumla Motsa – LinkedIn (https://www.linkedin.com/in/phumla-motsa-b0301b104/ )📘 Book Mentioned: The 5 Second Rule by Mel Robbins

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