A company is suing its own AI chatbot for providing misleading information to a client. I wish I could make up a headline from the future that was better than this - it's actually a real story from February 2024 involving Air Canada.  The practical lesson is that we need to be careful of automating our workforces, rather than augmenting them. People who use AI are better than people who don't. AI, though, is better when it is used by people than when it is left on its own. Learn from Air Canada's mistake.    ABOUT GRAEME CODRINGTON Speaker, author and expert on the future of work, researching disruptive change and helping leaders and their teams understand and respond to tomorrow's world today. I help people make the future place of work a remarkable place for all of us. CONNECT WITH GRAEME AND THE TOMORROWTODAY TEAM Let's start a conversation to find out where I can make the biggest impact in your journey to being future-fit. Email me [email protected] or connect on LinkedIn. KEYNOTE PRESENTATIONS AND WORKSHOPS https://www.graemecodrington.com ACCESS 2 FREE SCENARIOS  Our Strategic Imagination Toolkit designed to help you develop your strategic imagination in order to consider the implications for your team and organisation today. Download here for free SUBSCRIBE TO MY YOUTUBE CHANNEL www.youtube.com/user/graemecodrington NEWSLETTER Subscribe to our team's weekly newsletter filled with insights and practical resources to help you succeed in the future of work. Sign up here.

Ver todos los episodios