Deals don’t fall apart because of numbers. They fall apart because people feel unheard, cornered, or disrespected. In this episode we pull lessons from a Congo standoff and a mafia sit-down to show how hostage negotiation tactics translate into everyday business. We share practical tools—framing, mirroring, humor, and tone—to keep deals calm, human, and effective.Some topics covered are: Surviving a real-life hostage scenario in the CongoNavigating a tense property deal with mafia connectionsWhy negotiation is more emotional than logicalHow to read the room and de-escalate tensionLessons from Never Split the Difference by Chris VossUsing humor, tone, and body language to shift conversationsWhen to choose Zoom, phone, or in-person for hard talksFraming and anchoring techniques for better outcomesAnd more...

Ver todos los episodios