Performance Management. Every leader's responsibility, but not everyone can retain difficult people. Most destroy the motivation of the whole team and their own reputation by mishandling sensitive conversations. 
In this episode, I talk to Jose Aguilar about his experiences living and working in different cultures and how he managed a very difficult conversation with a team member who was no longer delivering up to standards. 
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Buy my book - Get the Elephant Out of the Room. Outsmart Difficult People at Work
I share my experiences and insights into various profiles of difficult people at work. Through stories and my personal experiences, I explain how you can achieve success despite them. 
www.gettheelephantout.com
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