what'sThis Training Topic is about something that might make a few of you uncomfortable…Sales.Now I know what you're thinking. “I’m not a salesperson – I’m a technician.”But here’s the truth: if you run a business, you are in sales.Let’s face it, most garages are only doing the work requested of them.Using the CLOSER framework makes upselling conversational, natural and less pressured, when a customer presents their car for MOT, essential repairs or a service, having a sales System framework simply makes upselling easier.You guide the customer to do whats best for them, and that’s what wins sales.Join me to learn more about the CLOSER Framework, Sales System

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