Leveraging Hotel Data with a Customer Data Platform | with Dr. Rik van Leeuwen

20/11/2025 40 min
Leveraging Hotel Data with a Customer Data Platform | with Dr. Rik van Leeuwen

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Episode Synopsis


In this episode, we interview Rik van Leeuwen, the Head of Data Solutions and Customer Success at ireckonu. Ireckonu is a Dutch SaaS company revolutionizing the hospitality industry by providing a unified platform that integrates, cleans, and centralizes guest data. Their offerings include a powerful Middleware system and the IKnowU Customer Data Platform (CDP), designed to streamline hotel operations and enhance guest experiences. ************* LINKS & RESOURCES *************  The GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky.  For more information about GAIN, head to: https://gainadvisors.com/  Adam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd., focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy.  Listen to the GAIN Momentum Podcast: Apple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4Spotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4

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