It's the final webinar of the year and it did not disappoint. Industry experts Jane Sauls, Nick Newcomb, and Ginny Sutton talked the good, bad, and ugly of 2023 along with a few predictions for 2024. They discussed the impact of decreased rental activity, rising costs, and tenant issues, along with the crucial role of technology adoption in staying competitive. The episode also covers market consolidation, the importance of customer service and community engagement, and strategies for improving occupancy and retention. Insights into operational challenges, the influence of Real Estate Investment Trusts (REITs), and predictions for 2024 rounded out our comprehensive look at the state of the storage industry in 2023. Hosts: Tommy Nguyen & Melissa Huff Guests: Jane Sauls, Nick Newcomb, and Ginny Sutton Brought to you by the teams at StoragePug and Lighthouse Storage Solutions

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