The only 3 metrics you need to measure to master the entire customer journey - Bjoern W. Schaefer | EP 03

26/06/2023 9 min Temporada 1 Episodio 3
The only 3 metrics you need to measure to master the entire customer journey - Bjoern W. Schaefer | EP 03

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Episode Synopsis

Mastering the entire customer journey can become complicated quite quickly. Especially, if you bare in mind that - most probably - we are talking about different departments like:MarketingSalesCustomer SuccessAnd ProductSo, sooner than later mastering the entire customer journey will become complicated. That’s for sure.Even more important to add some simplicity to the equation.In today’s episode we will have a thorough look into the recurring revenue operating model - originally created by winning by design but now a free open standard.  You will learn that on a meta level you only need 3 metrics to measure to achieve ground breaking results.- - -Björn's Linkedin Profile: www.linkedin.com/in/bjoernwschaefer Order Now: My GTM Book Funky Flywheels 🕺💃 GER: https://amzn.to/3Sgi8qk ENG: https://amzn.to/4g2Ly49 My Homepage: www.rowing8.com

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