ThinkReservations, led by CEO Richard Aday, acquired Acorn Marketing in April 2024, and proceeded to launch its latest major offering, ThinkWeb, soon thereafter. Making a major acquisition and launching a new product around the same time required strong leadership to help ensure its success. Richard discusses the Acorn acquisition, ThinkWeb launch, and the challenges of leading the combined teams toward his vision of the future. We are very thankful to Richard for sharing his insights with us. You can learn more about ThinkReservations at thinkreservations.com. Our podcast is presented by the Frictionless Guest App, the digital concierge that helps your guests live like locals. To learn more, visit frictionlessguest.com.

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