What technologies should innkeepers be paying attention to in the years ahead? From automation to personalization, the right tools can make a major difference in day-to-day operations and guest satisfaction. Jim Leitch, owner of Hospitality Proz, discusses the top technologies shaping the future of independent lodging. Based on his presentation at the ALP 2025 conference, Jim shares insights into the tools and trends that can help innkeepers improve efficiency and deliver better guest experiences. We are very thankful to Jim for sharing his insights with us. You can learn more about Hospitality Proz at the company's LinkedIn page at www.linkedin.com/company/hospitality-proz. Our podcast is presented by the Frictionless Guest App, the digital concierge that helps your guests live like locals. To learn more, visit frictionlessguest.com.  

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