In this episode of Frequency, Jenni Field and Chuck Gose dig into new Gallup data showing the huge gap between how much purpose at work matters and how little leaders actually prioritise it — and why “just a job” might not be the negative people assume. They also unpack Kate O’Neill’s argument that feedback isn’t the issue; context is. Without shared goals, clarity and psychological safety, feedback becomes noise, not development.
The conversation moves into boundaries and burnout, as they challenge the workplace obsession with “firefighting” leadership and explore what sustainable leadership really looks like. And in a more unsettling twist, they react to research suggesting AI tools could infer personality — and influence hiring — simply from a profile photo.
The episode wraps with reflective freakouts: celebrating wins, questioning industry negativity, and calling for more joy in comms.

Purpose at work: engagement rocket fuel that most people never get
“Nobody needs feedback” – Kate O’Neil’s shared-context grenade

Mita Mallick: not every fire is yours to fight
Hiring by face: AI, personality and the new bias minefield

 

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