For almost 20 years, working with businesses that need to increase sales and improve their customer service, Stuart Harris keeps his goals simple. He helps his clients win more customers, serve them better and keep them longer. Applying his MLD model, he asks them what would they do more of, what would they do less of and what would they do differently. How do you assess what you do in business?  Do you apply this approach of more, less or different?   KEY TAKEAWAY "What could I have done more of? What could I have done less of? Or do differently?"   ABOUT STUART HARRIS Stuart has turned around under-performing sales teams, developed, and introduced a 5-Star Customer Service programme and worked with clients, large and small, to improve their Sales and Service, whilst developing their Frontline Managers and Senior Leadership Team.   Committed to developing his own skills, Stuart has completed numerous courses in Training Design, Delivery & Evaluation as well as being a Fellow in both The Professional Speaking Association & The Institute of Sales Managers and a member of the Chartered Institute of Personnel and Development and The Institute of Customer Service.

   Outside of work, you can find him hosting stand-up comedy events, addressing the haggis at Burns' suppers, planting trees in the Highlands and picking up litter for his local community and the coastal beaches around the UK.   CONNECT WITH STUART https://www.theultimatesalesadvantage.com/ https://thestuartharris.com/ https://www.linkedin.com/in/customerretentionspeaker/ https://twitter.com/TheStuartHarris ABOUT THE HOST - AMY ROWLINSON Amy is a Life Purpose Coach, Podcast Strategist, Top 1% Global Podcaster, Speaker, Mastermind Host and Property Investor. Through 1:1 and group coaching, Amy works with individuals and businesses to improve productivity, engagement and fulfilment, to banish overwhelm, underwhelm and frustration and to welcome clarity, achievement and purpose. WORK WITH AMY Amy inspires and empowers entrepreneurial clients to discover the life they dream of by assisting them to make it their reality through their own action taking. Helping them to focus on their WHY with clarity uniting their passion and purpose with a plan to create the life they truly desire. If you would like Amy to help you to launch your podcast or to focus on your WHY then please book a free 20 min call via www.calendly.com/amyrowlinson/enquirycall KEEP IN TOUCH WITH AMY Sign up for the weekly Friday Focus - https://www.amyrowlinson.com/subscribe-to-weekly-newsletter CONNECT WITH AMY https://linktr.ee/AmyRowlinson HOSTED BY: Amy Rowlinson DISCLAIMER The views, thoughts and opinions expressed in this podcast belong solely to the host and guest speakers. Please conduct your own due diligence. 

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