Today on Flex and The City episode 31, we interview the financial platform guru himself, Mark Polson. Mark is The Lang Cat Founder and CEO ( Chief Entertainment Officer ) An expert on all things platforms, pensions and investments. A prolific writer and public speaker, even when people ask him not to be. Pitched somewhere between a prepared talk and – quite possibly – improvised stand-up, Mark Polson delivers an excellent talk as he shares why financial services needs stop taking itself so seriously, allow people to be themselves and why financial services need to go on their own version of “Undercover Boss”.

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