Damon Egan and Dave Foy discuss fixed operations, sales, service advisers, vacuum cleaners and books!  Damon gave us 2 tips for having great service advisers 1. Go to the morning sales department meeting and absorb what they are teaching them.  2. Do not hire experience! You must have a process to train your team with. You cannot expect them to perform at the highest level if you do not show them what that looks like!  Books we discussed: Principles by Ray Dalio It Takes What It Takes by Trevor Mowad Fixed operations Service Department Service Adviser Director Dealership Dealer New Car Dealer Principal --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Get full access to Fixed Ops Mastermind at fixedopsmedia.substack.com/subscribe

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