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Listen "Mind the GAP: The Secrets Behind Five-Star Gyms"
Episode Synopsis
Matt Lavender, co-founder of The Fit Guide, introduces “Mind the GAP” — a powerful three-step framework to improve customer experience, strengthen human connection, and deliver five-star service.----------------------------------------------------------------Thank you to our sponsorsHapana, our preferred gym management softwareEzypay, our preferred subscription and payment solutionSign up to our newsletterhttps://thefitguide.com/subscribeConnect with The Fit GuideLinkedInInstagramWebsite
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