What if I told you that your business is hemorrhaging money every single day through simple system gaps you don't even realize exist?As a CODA (Child of Deaf Adults), I've witnessed firsthand how businesses lose deaf customers through communication barriers they never track. At Starbucks with my mother, I saw a perfect example - they called her name for pickup, but she couldn't hear it. One simple gap that could cost thousands in lost customers and negative word-of-mouth.In this episode of 5 in 5, I'm revealing the exact hidden costs that are draining your profits:How to calculate lost transaction value from communication barriersWhy negative word-of-mouth in the deaf community costs exponentially moreThe replacement costs when deaf talent leaves due to accessibility barriersLegal and compliance risks that could devastate your bottom lineHow competitors gain market share while you lose deaf customersThis isn't just about serving the deaf community - it's about stopping profit leaks that most businesses never even measure.Ready to eliminate these hidden costs and build visibility leadership? Join The Visible Leader Workshop: www.signingstarr.com/visibleleaderCONNECT WITH STARR:Website: www.signingstarr.comLinkedIn: www.linkedin.com/in/starrclinton/Instagram: @signingstarr#VisibilityLeadership #HiddenCosts #DeafCustomers #CODALeadership #BusinessProfits #AccessibilityROI #CustomerRetentionThanks for listening to 5 in 5 by Signing Starr. For more actionable tips and to stay connected, subscribe to the podcast and follow us on FacebookInstagramThreadsYoutubeTikTokLinkedInVisit our website at www.signingstarr.com to learn how to make your business more accessible and inclusive. Together, we can create a more inclusive world—one step at a time.”

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