How can you ensure you are effectively connecting with your clients? In what ways can the leadership team at your firm promote a client-centered culture? How is technology changing the game in terms of communication and relationship development? Today, Phil is joined by Cannon Executive Vice President, Bill Eustis. Together the two will tackle listener questions regarding relationship management and sustainment. They will discuss client engagement and communication expectations, providing you with tools to improve your relationships in your professional life. Resources: Please send comments, questions, and feedback to: [email protected] Please send First Friday Feedback submissions to: [email protected]

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