Welcome to Season 2! As for our first season, we begin with Steve Bederman, CEO of NobelBiz and Executive Producer of the show you're listening to. He joins Christian Montes to talk about the first season, what his expectations were and how they were surpassed. He also has a few surprises for fans of his writing - so be sure to listen closely for hints about his future endeavors. Above all, the discussion flows around the pandemic and how it affected everything - Steve is hopeful that the bridge we are building together at NobelBiz will get us to where we need to go in the end. And so you should be too! Join us for exciting new horizons with Episode 1 of Season 2 of First Contact, Stories of the Call Center.

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