In this episode, Jersey Rick and Emily continue the series on Dual Footprints: Becoming a World Class Mentor. They address the importance of active listening, how listening is a form of respect, creating a listening environment, and how listening leads to learning.To learn more about Jersey Rick, the Fire Officer Leadership Academy, and how we can help you develop as a professional, visit our website at https://www.fireofficerleadershipacademy.com or send an email to [email protected] Rick is also the author of The Furnace of Leadership Development, available at Amazon in paperback, audiobook, and eBook formats.    Music title: Honor and Glory, Audiorezout, Free Music Archive, CC BY-NC

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