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Listen "Ep4: Why is relationship management changing in banks?"
Episode Synopsis
Chris and Tim are joined by Pablo Vergara from HUBX to discuss the finding of a recent report that highlights the declining priority of relationship management within corporate banks. Are they racing towards greater disintermediation, or do they have a plan for improving customer retention. Plus, what does this mean for their clients, as banks engage on a journey to management from a distance.
Fintech Fika is live every week at 12 noon (UK) on the Finastra LinkedIn channel, and available on audio shortly after.
Fintech Fika is live every week at 12 noon (UK) on the Finastra LinkedIn channel, and available on audio shortly after.
More episodes of the podcast Fintech Fika
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21/04/2021
Ep6: How do you build trust in banking?
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