Finding Water Episode 6: Transforming the Customer Experience

Finding Water with ServiceNow
02/02/2021 14 min
Finding Water Episode 6: Transforming the Customer Experience

Listen "Finding Water Episode 6: Transforming the Customer Experience"

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Episode Synopsis

Host Lisa Wolfe speaks to digital transformation champion Dean Robison, Senior Vice President Customer Service and Support at ServiceNow.  Dean shares his personal journey,  best practices and hands-on advice for transforming the customer experience at ServiceNow.  Dean underscores the connection of how a great  employee experience translate directly to delivering an outstanding customer experience.  15 minutesSee omnystudio.com/listener for privacy information.

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Finding Water Episode #13: Host Lisa Wolfe speaks with Kelley Steven-Waiss, Head of Workforce Innovation Products on transforming the Employee Experience. 12/10/2022
Finding Water with Chris Bedi 17/05/2022
Finding Water – How Predictive AIOps transforms IT with Dor Juravski, Principal AIOps Architect, ServiceNow 07/04/2022
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