Listen "Customer Experience Masterclass | Mick Hunt & George B Thomas"
Episode Synopsis
Spartan philosophy, built in the black-ops lab of business: https://www.findingpeak.comFinding Peak podcast: https://linktr.ee/ryan_hanleyUnlock the secrets to transforming your customer experience as we challenge the outdated conventions of customer experience. Watch the recording: https://youtube.com/live/xVraIRJPjyU✅ 7 Ways to Make Better Decisions Using AI: https://ai.ryanhanley.com/✅ For daily insights and ideas on peak performance: https://www.linkedin.com/in/ryanhanley✅ Find Your Favorite Way to Subscribe to The Show: https://linktr.ee/ryan_hanleyYou'll learn the importance of immediate communication and acknowledgment in alleviating customer frustration. By putting ourselves in our customer's shoes, we can create a supportive and reassuring experience that enhances overall satisfaction. Understand why timely responses are no longer a luxury but necessary in today's fast-paced world.Discover the power of empathetic communication in email marketing and customer interactions. We delve into the art of personalized, meaningful communication that makes customers feel heard and valued. Hear our insights on building trust with phrases like "we got you" and balancing automation with the indispensable human touch. Whether through email or social media, authenticity and relevance are key to forging lasting customer relationships and enhancing satisfaction.We also explore the critical integration of sales and service teams for a seamless customer experience. Learn how structured workflows can enhance efficiency and consistency and why publicly embracing negative feedback can build trust and credibility. Our conversation underscores the vital relationship between employee and customer satisfaction, advocating for a workplace where happy employees drive exceptional service. Plus, don't miss our live stream with content creators George and Mick, as they share their invaluable insights and experiences.--Recommended Tools for GrowthOpusClip: #1 AI video clipping and editing tool: https://link.ryanhanley.com/opusRiverside: HD Podcast & Video Software | Free Recording & Editing: https://link.ryanhanley.com/riversideWhisperFlow: Never waste time typing on your keyboard again: https://link.ryanhanley.com/whisperflowCaptionsApp: One app for all your social media video creation: https://link.ryanhanley.com/captionsappGoHighLevel: It's time to take your business workflow to the Next Level: https://link.ryanhanley.com/gohighlevelPerspective.co: The #1 funnel builder for lead generation: https://link.ryanhanley.com/perspective--Episodes You Might Enjoy:From $2 Million Loss to World-Class Entrepreneur: https://lnk.to/delkFrom One Man Shop to $200M in Revenue: https://lnk.to/tommymelloIs Psilocybin the Gateway to Self-Mastery? https://lnk.to/80upZ9This show is part of the Unplugged Studios Network — the infrastructure layer for serious creators.
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👉 Learn more at https://unpluggedstudios.fm.Advertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy
More episodes of the podcast Finding Peak w/ Ryan Hanley
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