Episode Synopsis "How Communication and Crisis Change Behavior"
Judy DeRango Wicks is the retired, Vice President of Corporate Communications at Fiserv. She shared lessons from a communications career with roots in significant behavior change movements from HIV-AIDs in the 80s to online bill payment and financial e-commerce in the following decades. Take notes and apply her lessons to your own situation, because clarity, integrity, communication, and leadership are always in style and in demand.