In this episode of the Family Office Success podcast, host Christi Van Rite delves into a real-life case study highlighting the challenges faced during the onboarding of a new family client. Christi discusses the discovery of discrepancies in the financial records, necessitating a comprehensive forensic accounting process. She emphasizes the importance of adapting and improving internal procedures, including restructuring the onboarding process and fee structure. The episode underscores the critical need for thorough due diligence, clear client communication, and the significance of maintaining clean financial records for informed decision-making.

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